What are the minimum system requirements for using the mobile app?
iPhone: The minimum requirement is iOS v13.4.
Android: The minimum requirement is Android 5.0.
Where can I download the app for iPhone or iPad?
Where can I download the app for Android?
Why can't I see my transaction history in the app?
The mobile app displays transactions from the last 30 days. If you need to view older transactions, you can log into the desktop version of Budgetly at budgetly.io/login.
I forgot to upload a receipt, can I upload receipts for past transactions?
Yes, in the Transactions section, you can tap a transaction to view details, upload a receipt, manually add GST, change the assigned budget, and add categories, tags, and notes for better tracking.
How often is the mobile app updated, and do I need to do anything?
The app is updated semi-regularly to introduce new features, improve performance, and enhance security. Updates are available through the App Store (iOS) and Google Play Store (Android), and enabling automatic updates ensures you always have the latest version. Your data and settings remain unaffected, though you may need to log in again after major updates. If you experience any issues, try restarting the app or updating to the latest version, and contact Budgetly support if problems persist.
How do I activate my physical card for spending?
Follow our step-by-step guide on activating a card.
I just made a purchase. Where do I upload the receipt?
You can upload your receipt in the app, by going to the transaction.
See our article on Uploading a receipt.
Can I tap my virtual card to pay from the mobile app?
No - to tap and pay with your virtual card, add it to your Apple or Google wallet.
Can I change my card PIN in the app?
Absolutely! Follow our guide on resetting your PIN.
Can I request additional funds through the mobile app?
You can request additional funds from the Budgets screen in your app.
See how here!