How to issue a card

Getting a new card is simple! You have two options: you can order a card when setting up a new user, or, you can request one later through the cards menu. Either way, the process is designed to be quick and hassle-free.

 


How to issue a card

From the menu on the left, click Cards and then click the New card button, located at the top right.

  1. Choose the Card holder.
  2. Select a Virtual or Physical card.
  3. Card information:
    • Line 1 - Enter the name displayed on the card.
    • Line 2 - Enter additional information.
  4. Click the Request card button.

 

When choosing a physical card, you'll need to select an existing delivery address or choose Add new from the drop-down box to manually enter a new one. We recommend selecting Express post for faster delivery—your card will arrive sooner, and you’ll receive an Auspost tracking link within the card's details page, usually within 24 hours.

 

For more information on cards, check out our Card FAQs.