Once your card is active and linked to a budget, you’re ready to spend. Here’s everything you need to know about managing your transactions.
1. Upload receipts
After a purchase, upload a photo or PDF of your receipt from the mobile app. Buddy AI can also attach receipts automatically if you email them.
Read the full guide: How to upload a receipt.
2. Add GST to transactions
GST is extracted automatically on Premium plans. On Essentials, add it manually from the transaction edit form.
Read the full guide: How to add GST to a transaction.
3. Assign categories, tags, and notes
Categorise transactions for reporting and Xero sync. Add tags and notes for extra context.
Read the full guide: How to assign categories, tags, and notes.
4. Switch your card’s budget
Your card spends from one budget at a time. Switch budgets from the app or desktop whenever you need to.
Read the full guide: How to switch your card’s budget.
5. Request more money
If your budget doesn’t have enough funds, submit a money request to your admin or budget owner.
Read the full guide: How to request money.
6. Understand why a transaction was declined
Common reasons include insufficient budget, company balance too low, incorrect PIN, or ATM access disabled.
Read the full guide: Why is my transaction declining?.
7. Withdraw cash from ATMs
Use your physical card at ATMs — always select Credit. Fees and daily limits apply.
Read the full guide: How to withdraw cash.