There are two ways to reset your Budgetly password — from the login page yourself, or by asking an admin to trigger it for you.
| Method | Who can do it | How it works |
|---|---|---|
| Login page | Any user | Request a reset link from the login screen |
| Admin reset | Admins only | Trigger a reset from the user’s detail page |
Important: Password reset links expire after 1 hour for security purposes.
Reset your own password
- Go to budgetly.io/login.
- Enter your email address and click Continue.
- Click the Reset password link above the password field.
- Check your email inbox for the reset link (from info@budgetly.com.au).
- Click the link and enter your new password.
- Accept the Budgetly terms of service and tap Set Your Password.
Tip: This works the same on desktop and mobile. On the mobile app, the reset link opens in your phone’s browser, then redirects back to the app.
Admin: reset a user’s password
- Click Users in the sidebar.
- Select the user who needs a password reset.
- Click the ⋮ menu in the top right of their detail page.
- Choose Reset password.
- The user receives a reset link via email to complete it themselves.
Common questions
Can I change my password from within Budgetly?
No. Password changes can only be done through the reset flow on the login page. There is no “change password” option inside the app.
I didn't receive the reset email. What do I do?
Check your spam or junk folder. The email comes from info@budgetly.com.au. If it’s not there, try again — reset links expire after 1 hour, so an old request may have expired.
Can an admin set a new password for me directly?
No. Admins can only trigger the reset email. You complete the reset yourself using the link.