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5 things to know about your Budgetly inbox

The Budgetly inbox replaces most email alerts with real-time, actionable notifications inside the app. Here’s what you need to know.

1. What the inbox shows you

The inbox delivers receipt reminders, money request alerts, approval updates, and system messages. Every user gets it on all plans — no setup required.

Message typeWhen it’s sent
Receipt reminders2h and 24h after a transaction if a receipt is missing
Money requestsWhen a user requests funds from a budget
Approval updatesWhen a request is approved or declined

Read the full guide: Understanding the inbox.

2. Push notifications follow up on mobile

Push notifications alert you on your phone when something needs attention — a pending approval, a missed receipt, or a money request. Tapping the notification opens the inbox or the relevant screen.

Tip: If push notifications are disabled on your phone, messages still appear in your inbox.

3. Receipt reminders chase you automatically

After a transaction, Budgetly sends up to three reminders if a receipt is missing: an instant notification, a 2-hour reminder, and a 24-hour follow-up. Reminders stop once the receipt is uploaded or marked as not required.

4. Control which notifications you receive

From My profile > Notifications, you can toggle Email, Inbox, and Push notifications by importance level. Critical notifications (fraud, security) can’t be turned off.

ImportanceCan you turn it off?
CriticalNo — always on
ActionPartially
UpdateYes
InfoYes

Read the full guide: How to manage inbox notifications.

5. Messages expire after 45 days

Inbox messages are stored for 45 days, then automatically removed. Act on important notifications before they expire — expired messages can’t be recovered.

Common questions

Will I still get email notifications?
Existing email notifications continue for account-level security and system alerts. The inbox replaces most other email alerts, especially for receipt follow-ups and approvals.
Can I customise which messages I see?
You can control notification channels (Email, Inbox, Push) from My profile > Notifications. Message content is based on your role — admins see approval requests, users see their own transaction alerts.
Does the inbox work on mobile?
Yes. Access it from the main menu at the bottom of the screen. Make sure you have the latest version of the Budgetly app installed.