Your Budgetly invoice includes charges for cards, delivery, and any additional fees incurred during the billing period.
Common invoice line items
| Line item | What it is | Amount |
|---|---|---|
| Physical card issuing fee | One-off fee when a physical card is ordered | $10.00 per card |
| Virtual card issuing fee | One-off fee when a virtual card is ordered | $5.00 per card |
| Standard delivery | Postage for physical cards (3–15 business days via AusPost) | $3.00 per card |
| Declined transaction fee | Charged when a transaction is declined due to insufficient funds at the company and/or budget level | $1.00 per decline |
| Pro-rata card charge | Extra cards added mid-period on annual plans — charged for the remaining months | Varies |
| Plan (annual) | Shows as $0.00 on monthly invoices if you pay annually | $0.00 |
| Bill payment fee | Fee per successful bill payment | $2.00 per payment |
Pro-rata charges explained
If you’re on an annual plan and add extra cards before your renewal date, you’ll see a pro-rata charge covering the remaining months until renewal.
Tip: To find which transactions were declined during a billing period, search “declined” in your Action logs.
Common questions
Why do I see a $0.00 plan charge on my invoice?
If you pay annually, the plan still appears as a line item each month at $0.00. This is normal — your annual payment has already been processed.
Why was I charged a declined transaction fee?
A $1.00 fee applies when a transaction is declined due to insufficient funds (budget or company balance). Declines for all other reasons are not charged.
Can I get a breakdown of which cards were charged?
Yes. Each card issuing fee and delivery charge is listed as a separate line item on the invoice with the card details.