I forgot my password. Can I reset it?
Yes. Go to budgetly.io/login, enter your email, click Continue, then click the Reset password link. See How to reset your password.
What is Multi-Factor Authentication (MFA)?
MFA adds a second verification step when you log in — your password plus a code from SMS or an authenticator app. It makes it much harder for unauthorised access.
Am I required to set up MFA?
MFA is mandatory for admins. It’s optional for regular users unless your company enforces it.
What MFA methods are available?
Two: SMS (receive a code via text) or an authenticator app (Google Authenticator, Microsoft Authenticator, Authy, 1Password, Duo Mobile, etc.).
How do I set up MFA?
Go to Settings > My profile > Security > Set up MFA and choose SMS or Authenticator app. See How to set up MFA for step-by-step instructions.
How does MFA work when I log in?
After entering your password, you’ll be prompted for a 6-digit code from your SMS or authenticator app. See How to log in with MFA.
I lost access to my authenticator app. Can an admin reset my MFA?
No, please contact support via email for further assistance.