In the unlikely event that your Budgetly card isn’t accepted at a store, withdrawing cash can be a handy alternative. Here’s some helpful information worth knowing.
Can I withdraw cash using my physical card?
Yes! Your physical Budgetly card works like any standard Visa card and can be used to withdraw cash at most ATMs or banks.
Which option should I choose at the ATM – debit, credit or cheque?
When using your Budgetly Visa card at an ATM, be sure to select Credit to complete your withdrawal.
Can I withdraw cash using my virtual card?
Unfortunately, no. Virtual cards aren’t enabled for cash withdrawals.
Are there any fees for withdrawing cash?
There may be ATM operator fees, which are determined and charged by the ATM provider—not by Budgetly. These fees can vary depending on the machine you use.
| Fee Description | Fee Amount (AUD) |
|---|---|
| ATM Fee (Domestic) | $3.00 |
| ATM Fee (International) | $5.00 |
| ATM Inquiry Fee | $0.50 |
Can I turn off cash withdrawals?
Yes, this feature can be turned off in two ways:
-
By an Admin: Cash access can be disabled for specific users.
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By Budgetly: Our team can block cash withdrawals for all cards on your account.
Are there any limits on cash withdrawals?
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Maximum of $1,000 AUD per withdrawal.
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Daily withdrawal limit of $2,500 AUD.
- Daily and maximum international withdrawal limit of $2,000 AUD.
- Number of ATM withdrawals per day is 10.
Important: All ATM withdrawal limits apply collectively across all cards linked to the same cardholder/user. If a user has multiple cards, the per withdrawal, daily, and international limits are shared between those cards.
Can I get cash out at the register (e.g. Woolworths or Coles)?
At the moment, cash withdrawals are only supported via ATMs. Register-based withdrawals at supermarkets like Woolworths or Coles aren’t available.