If your card is lost, stolen, or used fraudulently, you can freeze or cancel it instantly in the mobile app or contact your company Admin for assistance.
On this page:
Important: A frozen card can be unfrozen (by an Admin user) at any time. A cancelled card is permanent and cannot be undone.
Frequently asked questions
Who can cancel a card?
A card can be cancelled by the cardholder/card user or a company Admin.
Can a card be recovered after cancellation?
No. Card cancellation is permanent and cannot be undone.